A holistic approach to meeting business requirements and the constant change in technology, with a single product consisting of a complete integrated suite of user friendly components
ERP is the next generation of intelligent business applications that enable your organisation to grow, evolve and transform to meet the needs of your customers and capture new opportunities by unifying traditional CRM and ERP capabilities into new purpose-built applications.
These applications work seamlessly together to manage specific business processes across, Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation and Financials.
Microsoft SureStep Methodology is an enterprise solution built around project management principles rather than repetitive processes.
Project Service Automation is a single integrated process, pulling data on real-time activities directly into a project plan. This affords the ultimate in control and visibility, enabling real-time control over cost, cash, time, resources and risk that perhaps no other application suite can deliver.
Customer engagement is essential in maintaining long-term relationships with your customers. Dynamics CRM provides a centralised and easy to use solution to maintain real-time interactions with your customers and prospects. Implemented with the core functionality including web services integration, unified service desk, sales automation and marketing campaigns. Additionally, your customer engagement is supported by the easy integration of a host of social conferencing tools.
Dynamics CRM will give your team focus and flexibility to ensure all customer opportunities are maximised and all contact information is maintained
Align your processes to drive business success
Business Process Management (BPM) is a disciplined approach to identify, design, document and communicate automated and non-automated business processes; as well as to execute, measure, monitor and improve those business processes.
BPM involves a deliberate, collaborative and technology-aided definition, improvement and innovation of end-to-end business processes that can drive business results, create value, and enable an organisation to meet its business objectives with more agility.
Make Sense of Your Data.
Enhance your forecasting, budgeting and planning decisions An easy to use cloud-based business analytics service that illuminates your critical data, so you can spot trends, share insights, and make smart decisions. Create meaningful dashboards that lift your profits with Microsoft Power BI. Monitor your business and get answers you need quickly on every device.
Business intelligence (BI) solutions enable dynamic environments for timely, reliable and personalised data analysis; helping organisations to make better forecasting, budgeting and planning decisions.